Southampton City Council Library

Southampton Art Gallery.

Hampshire Solent Alliance Tourism 2012 photo project

taken: 30/08/11

Commissioned by:
Helen Eccles 
Renaissance Alliance Project Manager

Museum and Art Service 
Culture, Communities and Business Services, Hampshire County Council
Chilcomb House
Chilcomb Lane 
SO23 8RD

Office number: 01962 826706 
Mobile: 07595 214 764

A full-scale roll-out across 11 libraries after successful pilot


Integrating a bespoke identification system and library management systems via lending kiosks

Southampton Libraries wanted to pilot a new self-service kiosk that could integrate with their own bespoke identification system (using Smart Cities card) as well as using the standard LMS authentication.

Cost-saving kiosks, tailored to differing sized libraries

Using our expertise in IoT and RFID implementations, GWD Technical team delivered value through seamless deployment of a live kiosk for evaluation, enabling a real-life experience of the product, for the same cost as a standard kiosk implementation, with no large integration costs to contend with. Impressed by our flexible approach to kiosk implementation and satisfied with a successful pilot, southamton’s chose GWD for a wider roll out. Engaging with key stakeholders in each library, GWD provided the most suitable solution for their space, tailored to their size and needs.
southampton discovery station

"Our first-hand experience of working with GWD and the expertise they showed, gave us the confidence to proceed with a full rollout that directly met our needs."

Liz Whale, Head of Libraries

Learn about how the Discovery Station is designed to adapt as your library services and self-service technology evolves

Tell us about how your lending services need to change

Recent Case Studies

Slim Donation Station in use at Al Huda Centre

Al-Huda Islamic Centre and Mosque

Contactless donations to help Mosque fundraising The Al-Huda Centre in Sheffield knew it needed to gain more income through donations, to help with its day-to-day

Donation Station being used at a stall in Tesco

Burngreave Foodbank

Trussell Trust foodbank doubles daily donations at Tesco store with Donation Station   The Donation Station replaced usual face to face volunteer fundraising, and was

Considering digital donations for your next campaign?

Contact GWD to discuss – we are always happy to talk through your options.

Attract Loop

Part of the Donation Station’s key visual design features, the Attract Loop are screensavers purposefully designed to run on a loop. Created by GWD with your input, they use visuals or photography, plus an emotive call to action, to catch the donors interest and lead them towards donation through interactive storytelling.

Custom Branding

The entire Donation Station is open to branding, from external display to on-screen logos, photography and your brand look and feel.

Our design support service can adapt visuals and graphics to suit your brand.

Wifi or 4G/5G Data SIM

Where you need it, the Donation Station can be supplied with Data or Wifi connectivity.

If using the device in a remote location or at an event, it’s worth considering the signal strength available – GWD can support you to ensure there’s a smooth running operation on the day.

Encourages Promotion​

The opportunity to engage further with donors, and start a longer lasting relationship that converts to membership or legacy funding is here too.

We’ve designed the user journey to allow for interactive storytelling, to capture interest and guide the donor towards this goal.

Safe & Secure

All data is transmitted with full encryption, so you can be sure that all individual donor data is safely used, in accordance with GDPR regulations.

Specific Purpose Donation

Giving choice on where the donor wants their money to be spent empowers them further. The Donation Station asks this question and gives charities freedom to present their causes and activites as separate campaigns.

Gift Aid Up Sell

An integrated Gift Aid function on all Donation Stations helps boost fundraising a further 25%. This tax relief can be claimed from HRMC from any donor that supplies their contact details and makes a declaration, as a UK tax payer. The Donation Station is designed to encourage and secure this additional fundraising income easily, through simple reports that can be downloaded and submitted to HMRC as part of a Gift Aid claim.