Self-Service Ordering Kiosks in High Demand

photo of man in a mask using a donation station

A recent survey carried out by Tillster/SSI has shown that there is a growing demand for self-service ordering kiosks in quick service and fast casual restaurants. Learn more about how our technology not only improves customer service but also supports corporate fundraising.

The kiosks are being used to reduce queue times and order errors while increasing revenue through upselling. These kiosks incorporate state-of-the-art contactless payment devices to streamline operations

It found that customers of all ages are interested in using self-service technology. This interest extends to innovations like contactless fundraising, appealing across various age groups, with the highest being the 25-34 age group, with almost 70% of customers stating they would visit more if self-service ordering was offered. Enthusiasm was also shown in the over 65 category, where just over 33% indicated their interest in the technology.

Find the full report here.

Who are GWD?

We help socially-minded organisations transition to digital systems, building stronger relationships through impactful products and services.

Our experience goes back two decades, with a foundation building and providing critical digital services and products for the financial services and retail industries.

With a long-proven ability to handle challenging projects and a team of trusted experts, we work hard to solve problems and deliver change that helps others.

Attract Loop

Part of the Donation Station’s key visual design features, the Attract Loop are screensavers purposefully designed to run on a loop. Created by GWD with your input, they use visuals or photography, plus an emotive call to action, to catch the donors interest and lead them towards donation through interactive storytelling.

Customisation

The entire Donation Station is open to branding, from external display to on-screen logos, photography and your brand look and feel.

Our design support service can adapt visuals and graphics to suit your brand.

Wifi or 4G/5G Data SIM

Where you need it, the Donation Station can be supplied with Data or Wifi connectivity.

If using the device in a remote location or at an event, it’s worth considering the signal strength available – GWD can support you to ensure there’s a smooth running operation on the day.

Safe & Secure

All data is transmitted with full encryption, so you can be sure that all individual donor data is safely used, in accordance with GDPR regulations.

Choice of Donations

Giving choice on where the donor wants their money to be spent empowers them further. The Donation Station asks this question and gives charities freedom to present their causes and activities as separate campaigns.

Gift Aid Up Sell

An integrated Gift Aid function on all Donation Stations helps boost fundraising a further 25%. This tax relief can be claimed from HRMC from any donor that supplies their contact details and makes a declaration, as a UK tax payer. The Donation Station is designed to encourage and secure this additional fundraising income easily, through simple reports that can be downloaded and submitted to HMRC as part of a Gift Aid claim.