GWD at Individual Giving Conference 2023
September 19, 2023
Who are Fundraising Everywhere? Often charities are aware of the development and training their team needs to improve,
Self-service library kiosks built for future change
The Discovery Station by GWD is a digital self-service kiosk that improves the lending experience for both library users and its staff. It’s designed to suit varied user behaviours and is always easy to use.
Purposefully designed to be adapted and updated, rather require replacement when technology evolves.
This modular kiosk allows patrons to self-issue and return items, and pay any charges, and is built for future change. It helps libraries offer a sustainable lending service, making administration easier and giving library staff time for more meaningful tasks, making the experience both enjoyable and efficient.
What is it?
The Discovery Station by GWD is a modular self-service kiosk system for libraries. Easy to use, this complete system allows patrons to self-issue and return items, and pay any charges. The Discovery Station is designed to be user friendly, for both patrons and library staff.
Why use it?
While some self-service systems feature technology with deliberately limited lifespans, this library system is designed to be long-lasting and upgradable in future.
It’s constructed robustly, made to be accessible for the widest variety of user needs, the Discovery Station is a system that’s entirely customisable.
How does it work?
Provided with remote access to update software and ensure smooth operation, GWD support runs through from specification to installation and maintenance.
Installed with RFID technology, biometric scanner, barcode and digital card readers, with a contactless and chip and pin payment device, it’s made to be an administrative support for the library team.
Constructed from tough materials and easy to secure to the floor, the Discovery Station design is ergonomically designed with accessibility at its heart.
Made to be easy for wheelchair users and with options for patrons with assisted needs, the kiosk experience is tested to work for many varied user needs, including languages, large-scale fonts and colour variations.
Features and Benefits
Multiple payment devices
Outstanding charges are easily & quickly cleared: libraries revenues maintained; customer accounts remain usable
Biometric scanner barcode & card reader
Outstanding charges are easily & quickly cleared: libraries revenues maintained; customer accounts remain usable
Accessible design features
Fully accessible design includes all users with varied assisted needs
Remote expert support service
Fast troubleshooting & device issues are resolved swiftly
Additional languages
User experience can be tailored to library patron needs and environment
Secured design with tough materials
Low risk of damage and meets health and safety requirements
What about support?
Expert project management from GWD means the Discovery Station fits alongside existing IT structures, and is easily configured to a location. Delivered in conjunction with training and self-learning tools,
it makes an immediate impact on the library environment.
The system is fully GDPR compliant, uses encryption and secure IT measures to handle data safely.
More information on our privacy policy here.
Slim
Our wall-mounted “Slim” Donation Station is the perfect option when space is at a premium.
The Slim’s clean lines and minimalist profile make it a popular choice for listed buildings and galleries wishing to install a contactless donation device without altering the aesthetic.
Key Features
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Midi
The counter-top “Midi” Donation Station is the most flexible of our range and is suitable for installation in a variety of places. It’s securely fastened, but with key access and tools can be easily moved to a new location.
Possibilities for customisation include a freestanding podium and a hand strap for mobile use, enabling contactless fundraising on the move, such as during events.
Key Features
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Maxi
The floor-standing “Maxi” Donation Station gives the best possible visibility for your fundraising campaigns. The solid steel podium provides a perfect platform for broadcasting your message far and wide, and can be securely fastened to any surface.
The floor standing Donation Station by GWD is our best performing unit.
Key Features
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