Brighton & Hove City Council Library


A modern system fit for long-term use across multiple sites


Digital system requirements for lending and returning library items

When Brighton & Hove city council needed to update their dated library system, that used an old fashioned receipt slip collection record, they reached out to GWD to provide a touchscreen self-service library kiosk solution.

Expert delivery, training and installation

During our implementation of self-service kiosks at Brighton Libraries, we showed our commitment to a market leading service, engaging all stakeholders. For Brighton this included staff members responsible for collecting cash from the kiosks on a regular basis. Through taking the time to understand their existing process and requirements we were able to demonstrate features of the staff admin software that they could use to streamline their workflow. 

Providing cultural and creative services in 15 libraries across the city of Brighton and Hove

Learn about how the Discovery Station is designed to adapt as your library services and self-service technology evolves

Tell us about how your lending services need to change.

Recent Case Studies

Sheffield Botanical Gardens

Outdoor fundraising for a prestigious location    An integrated large-scale display   A brilliant example of botanical design and conservation, situated within a large outdoor

Southampton City Council Library

A full-scale roll-out across 11 libraries after successful pilot    Integrating a bespoke identification system and library management systems via lending kiosks   Southampton Libraries

Considering digital donations for your next campaign?

Contact GWD to discuss – we are always happy to talk through your options.

Attract Loop

Part of the Donation Station’s key visual design features, the Attract Loop are screensavers purposefully designed to run on a loop. Created by GWD with your input, they use visuals or photography, plus an emotive call to action, to catch the donors interest and lead them towards donation through interactive storytelling.

Custom Branding

The entire Donation Station is open to branding, from external display to on-screen logos, photography and your brand look and feel.

Our design support service can adapt visuals and graphics to suit your brand.

Wifi or 4G/5G Data SIM

Where you need it, the Donation Station can be supplied with Data or Wifi connectivity.

If using the device in a remote location or at an event, it’s worth considering the signal strength available – GWD can support you to ensure there’s a smooth running operation on the day.

Encourages Promotion​

The opportunity to engage further with donors, and start a longer lasting relationship that converts to membership or legacy funding is here too.

We’ve designed the user journey to allow for interactive storytelling, to capture interest and guide the donor towards this goal.

Safe & Secure

All data is transmitted with full encryption, so you can be sure that all individual donor data is safely used, in accordance with GDPR regulations.

Specific Purpose Donation

Giving choice on where the donor wants their money to be spent empowers them further. The Donation Station asks this question and gives charities freedom to present their causes and activites as separate campaigns.

Gift Aid Up Sell

An integrated Gift Aid function on all Donation Stations helps boost fundraising a further 25%. This tax relief can be claimed from HRMC from any donor that supplies their contact details and makes a declaration, as a UK tax payer. The Donation Station is designed to encourage and secure this additional fundraising income easily, through simple reports that can be downloaded and submitted to HMRC as part of a Gift Aid claim.