Southampton City Council Library

Southampton library

A full-scale roll-out across 11 libraries after successful pilot

Integrating a bespoke identification system and library management systems via lending kiosks

Southampton Libraries wanted to pilot a new self-service kiosk that could integrate with their own bespoke identification system (using Smart Cities card) as well as using the standard LMS authentication.

Cost-saving kiosks, tailored to differing sized libraries

Using our expertise in IoT and RFID implementations, GWD Technical team delivered value through seamless deployment of a live kiosk for evaluation, enabling a real-life experience of the product, for the same cost as a standard kiosk implementation, with no large integration costs to contend with. 

Impressed by our flexible approach to kiosk implementation and satisfied with a successful pilot, Southampton chose GWD for a wider roll out. 

Engaging with key stakeholders in each library, GWD provided the most suitable solution for their space, tailored to their size and needs.

Additional Reading: Learn more about contactless fundraising.

"Our first-hand experience of working with GWD and the expertise they showed, gave us the confidence to proceed with a full rollout that directly met our needs."

— Liz Whale, Head of Libraries

Who are GWD?

We help socially-minded organisations transition to digital systems, building stronger relationships through impactful products and services.

Our experience goes back two decades, with a foundation building and providing critical digital services and products for the financial services and retail industries.

With a long-proven ability to handle challenging projects and a team of trusted experts, we work hard to solve problems and deliver change that helps others.

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